Returns & Refunds

Medicines

As per the Drugs and Cosmetics Act, medicines cannot be returned once dispensed, except in cases of:

• Damaged or tampered packaging at the time of delivery
• Wrong product delivered
• Expired product delivered

In such cases, please contact us within [number] days of delivery with proof of the issue.

Non-Medicine Products

Non-medicine products (health foods, personal care, devices, etc.) may be returned within [number] days of delivery, subject to the following conditions:

• The product is unused and in its original packaging
• The seal is intact
• You have the original invoice

Refund Process

[Details on how refunds are processed and the expected timeline.]

Cancellations

Orders can be cancelled before they are dispatched. [Details on cancellation process.]

Last updated: [Date]